For your wellness and security we recommend you read the ...

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For your wellness and security we recommend you read the following norms carefully

Norms of the centre

1. The using rooms of the spa cover the areas from the access to the circuit to the locker room, where you will be able to have a shower or use the hairdresser room, where you have hairdryers and a spacious dressing table.
2. The Wine Oil Spa is a relax and shape up centre, so it is completely forbidden to make noise, run or use the swimming pools as a game area. The non-compliance with the norms will lead to expulsion.
3. The use of swimsuit (or bikini), swimming hat, flip-flops and towel is compulsory. You can buy these products at the spa reception.
4. The use of flip-flops is compulsory in the common areas, such as the locker room and the saunas, for hygiene reasons.
5. The centre is not obliged to provide the clients with a towel or a bathrobe. This equipment will be subject to the type of offer or promotion.
6. Locker room: The lockers to keep the personal objects work with a 1€ coin (which will be recovered at the end of the using time). The centre is not responsible of those objects which have not been kept in the lockers.
7. The maximum depth of the swimming pools is 1m30cm; please notify the staff of the centre in case you cannot swim.
8. The thermal circuit will have to be paid 15 minutes before the centre’s closing time.

Cancellations

Please inform us about cancellations in advance.
If the cancellation is made less than 24 hours before the treatment starts, the session will have to be paid.

Information of interest

1. The minimum age to access the circuit is 6. Children under the age of 15 must be accompanied by an adult.
Children must be under the absolute responsibility of parents or caretakers. We suggest children are not more than an hour in the water and the entrance to the saunas, steam baths and jacuzzi is not advisable for children under the age of 14.
2. It is necessary to request a previous appointment for the treatments for availability reasons, and for capacity reasons for the Wine Oil Spa Circuit for your greater comfort. In case you do not book in advance, the centre will offer you available hours. Please request information about children’s schedule.
3. There is a lifeguard in the swimming pool in case you need any help.
4. Clients must fill in a medical questionnaire for important considerations that may avoid accidents.
5. Everyone who access the centre accepts its terms of use.

Bookings

It is advisable to request a previous appointment. In case you do not book in advance, bookings cannot be guaranteed. It is necessary to arrive to the centre 10 minutes before the treatment starts. The treatment schedules must be respected. In case of absence or delay, treatments will not be provided or they will be shortened. The treatments will be paid entirely and they will not be rescheduled.